Payments & Fintech

Payments & Fintech

Powering Secure Merchant Onboarding for a Global Payment Processor with Chaindots KYB & Enhanced Due Diligence

Industry:

Payments & Fintech

Client:

Global Payment Processor supporting thousands of merchants worldwide

Use Case:

Merchant Onboarding & Risk-Based Enhanced Due Diligence

Key Achievements:

60%

Reduced merchant onboarding time through end-to-end automation

2x

growth in high-revenue clients powered by Chaindots’ automated onboarding.

Full visibility
into merchant risk
tiers and red flags

Ongoing monitoring of risk changes across thousands of merchants

Stronger alignment with global AML, FATF, and card network compliance standards.

The Challenge

As a global payments company enabling transactions across industries, our client needed to onboard hundreds of new merchants monthly while keeping pace with tightening regulatory demands and growing financial crime risks.

Key obstacles included:

Fragmented due diligence processes across teams and regions.

Time-consuming manual reviews to verify business legitimacy.

Inconsistent risk evaluations for high-risk or non-traditional merchants.

Gaps in ongoing monitoring of merchant risk exposure over time.

With an expanding merchant base and increasing exposure to regulatory scrutiny and reputational risk, the client needed a scalable and automated KYB + EDD solution to protect their ecosystem—without slowing growth.

The Chaindots Solution

Chaindots delivered a dual-layered risk and compliance stack, combining KYB and Enhanced Due Diligence (EDD) tailored for high-risk merchant segments.

KYB: Know Your Business for Merchant Onboarding

Chaindots’ KYB solution gave the client a fast, reliable, and comprehensive method to validate merchant businesses, including:

Secretary of State verification to confirm legal standing.

OFAC & sanctions screening for both businesses and ultimate beneficial owners (UBOs)
Domain analysis, TIN validation, and web presence checks to verify operational legitimacy.
True industry classification to identify high-risk business models (e.g., crypto exchanges, adult content, gaming, etc.)
Address verification and geo-risk analysis.
Ongoing monitoring for negative media, PEPs, and sanctions tied to individuals and entities.

All these insights flowed into an automated KYB Risk Matrix and Framework, allowing the compliance team to score and segment risk with clarity and consistency.

Enhanced Due Diligence for High-Risk Merchants

For merchants flagged as higher risk (based on industry, jurisdiction, or ownership), Chaindots triggered an EDD workflow that included:
ID validation with selfie matching for UBOs and directors
Dynamic, risk-driven questions based on the merchant’s sector and previous risk indicators
Deeper screening for adverse media, beneficial ownership chains, and web reputation
A structured EDD Risk Matrix aligned with the company’s AML methodology, surfacing inherent risks and gaps in control measures
Customized Risk Reports for audit trails and internal reviews

Together, this provided a 360° view of every high-risk merchant—without the need for slow, fragmented manual reviews.

Why It Worked

Chaindots transformed the client’s onboarding from a compliance bottleneck into a growth enabler. With automated workflows, intelligent risk scoring, and real-time monitoring, the client could onboard merchants faster without compromising on risk controls.

They no longer had to choose between speed and security—Chaindots delivered both.

Unlock Safer Growth with Chaindots

Whether you’re onboarding 100 or 10,000 merchants a month, Chaindots gives you the KYB and EDD intelligence to grow confidently, minimize exposure, and exceed regulatory expectations.

Let’s build a payment ecosystem where trust is built in from day one.

Explore other Success Stories

Banks, fintechs, and financial institutions around the world rely on the Chaindots platform to power their compliance strategies and build lasting connections. Our commitment to innovation and security ensures that you stay ahead in an ever-evolving regulatory landscape.

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