Community Banking

Community Banking

How a Community Bank Digitalized Onboarding and Client Monitoring with Chaindots’ KYC, KYB, and Ongoing Screening

Industry:

Community Banking

Client:

Regional Community Bank with a growing retail and SME portfolio

Use Case:

Digital Onboarding, Risk-Based Client Updates, and Continuous Risk Monitoring

Key Achievements:

60%

Reduced onboarding time for both retail and business clients while modernizing compliance processes

100%

Coverage of real-time screening for all active clients

Reduced manual work across compliance and operations teams

Full audit traceability
and improved regulator
confidence

The Challenge

This community bank had a clear goal: modernize their onboarding and compliance processes without compromising trust or regulatory rigor.

But they faced legacy problems:

Manual KYC and KYB checks slowed down onboarding
Client information was scattered and often outdated
No centralized system for tracking risk changes or triggering alerts
Regulatory audits were growing in complexity and frequency
To keep serving their community while growing securely, the bank needed a modern, automated, and risk-intelligent platform for KYC, KYB, and continuous screening.

The Chaindots Solution

Chaindots worked with the bank to implement a unified, digital compliance workflow, combining KYC, KYB, and Ongoing Screening to strengthen onboarding, streamline periodic updates, and maintain continuous compliance.

KYC for Individual Clients

For retail banking clients, the bank deployed Chaindots’ KYC solution to:

Digitally verify client identities using email, phone, and SSN validation

Enhance security through biometric ID validation and selfie matching

Run ongoing screenings against global PEP, sanctions, and negative media lists
Assess individual risk levels through Chaindots’ KYC Risk Matrix and tailored Risk Framework
Automate onboarding workflows, eliminating paperwork and reducing onboarding time by 60%

KYB for Business Clients

For SMEs, the bank leveraged Chaindots’ KYB solution to:
Instantly verify legal entities using Secretary of State data and TIN checks
Screen company executives and UBOs against sanctions, PEP lists, and adverse media
Analyze business legitimacy through domain records, web presence, and industry classification
Apply a KYB Risk Matrix to segment business clients by risk and prioritize review efforts
Automate recurring due diligence reviews for faster, error-free workflows

Ongoing Screening Across the Portfolio

With Chaindots’ Ongoing Screening, the bank activated:
Real-time alerts on any changes in client risk profiles — including PEP status, new sanctions, or negative media
Automated compliance flags and internal notes added to client files for easy tracking and response
Centralized dashboards for relationship managers and compliance officers to manage alerts and track case resolution
Audit-ready documentation that made internal and external reviews faster and easier

Why It Worked

Chaindots didn’t just digitalize onboarding — it connected identity, risk, and compliance into one intelligent process. The community bank could now onboard faster, stay ahead of risk, and build trusted relationships with clients, all while meeting rising regulatory expectations.

This wasn’t just an upgrade. It was a shift from reactive compliance to proactive risk management.

Ready to Modernize Your Compliance Infrastructure?

Chaindots empowers community banks to:
Manual KYC and KYB checks slowed down onboarding
Automate onboarding and due diligence
Stay ahead of risk, with real-time alerts
Scale trust — not paperwork

Let’s build safer banking together. With Chaindots.

Explore other Success Stories

Banks, fintechs, and financial institutions around the world rely on the Chaindots platform to power their compliance strategies and build lasting connections. Our commitment to innovation and security ensures that you stay ahead in an ever-evolving regulatory landscape.

Eager to change